Our return policy will be on a more case by case basis, but if you hate our flies with every fiber in your being we will refund you. You just have to pay the shipping costs to send the product back to us. We will be hand packaging every order and we will check it twice, just like Santa Clause and his naughty/nice list. We are confident and competent people so if you are missing something out of your order, be sure to email or call us to let us know ASAP.